Settling In

Settling In

Support Services

Here at the Students’ Union, we understand that coming to University can be a daunting time, whether you are moving away from home for the first time or coming back in to education after some time away, we want to make students feel safe and supported during their University experience. The Students’ Union and University provide an array of services for students and we are always happy to help where we can.

Here are a list of the services and a bit about them:

Students’ Union Advice Service: support for if you need support with academic misconduct, disciplinary panels, termination etc. The advice service is completely independent from the University and Hollie, our Academic Advisor can help represent students at University level meetings.

Students’ Union Welfare Support: Katy, our Vice-President Welfare can support students by providing mental health first aid as well as signposting to external organisations such as mental health charities or University support services.

Residential life team: support students in halls of residence, available to contact in the Student Village.

Accommodation drop in sessions: Monday, Tuesday, Thursday and Friday 11am-4pm in the Student Village reception.

Admissions drop in session: 10am-4:30pm at the Student Information Desk

ASSIST: support students with disabilities/additional needs. Email: [email protected] , phone: 01604 892390

Counselling and mental health team: Monday-Friday 12-1pm drop-ins at the Student Information Desk, Waterside Campus.

Financial Guidance, email: [email protected] or phone: 01604 893299.

International Student Support: Monday, Tuesday, Thursday and Friday 1-3pm are their drop-in sessions at the Student Information Desk Private Sector.

Accomodation, email: [email protected] or phone: 01604 892434/07793529600 (8am-4pm) or;

See Katy Baker at the Students’ Union for independent advice and information on your rights as a tenant. Email: [email protected] 
University student support and advice, email: [email protected] or [email protected] 

Finance/cash office email: [email protected] or phone: 01604 892327


Togetherness Tuesdays

Every Tuesday the Students’ Union emphasises the importance of wellbeing by having different activities and visitors in the Engine Shed.

Our Pet Therapy Dog Sessions are cancelled until further notice.

Togetherness Tuesday

Tuesday 24th March - Learn to Knit and Crochet, 12:00pm - 2:00pm, Engine Shed – cancelled 
Tuesday 31st March - Pamper Sessions, 10:00am-1:00pm (12 spaces), Engine Shed – cancelled 

All Togetherness Tuesdays are cancelled until further notice.