The Student Union’s Advice Service can be found in the Engine Shed on Waterside Campus. They are available Monday to Friday for information, advice, guidance and support to students on a wide range of issues that you may have at University. The service is free and everything discussed is confidential. We are completely independent from the University.  The Advice team are also able to make recommendations to Sabbatical officers about the union on any University policies or procedures they think could be improved. The officers can then approach the university to discuss and recommend changes. 


Yuanting (Vice President Welfare & Activities) works alongside the Advice team to discuss student cases and provide guidance about the next best steps, this could be signposting, referrals or attending a hearing at the University. Discussing both academic and welfare options together helps to find the most suitable solution for each student. As well as academic advice, we provide advice on housing, self-care, work-life balance and also financial help. The Emergency Hardship Fund is available for all students to apply for which gives students up to £50 when they are in a crisis. You can access this fund once every academic year. 

If you are a student, and have any questions about anything to do with your university life, please get in touch!

Call - 01604 89 2818

Email – [email protected]

Message - 07585 677543